Contact Pouchhut

Have a question about your order, our products, payment or delivery to New Zealand? Send us a message using the form below or email support@pouchhut.co.nz. All support is by email; we aim to respond within 1–2 working days (New Zealand time).

Chasing a parcel? Have your order number and tracking number handy. Every order is dispatched from our overseas warehouse, so allow the delivery estimate in our Shipping & Delivery policy before getting in touch about a late parcel.