FAQ
Quick answers about nicotine pouches and ordering from Pouchhut. Can't find what you need? Contact us.
What are nicotine pouches?
Nicotine pouches are small, pre-portioned pouches you place between your gum and upper lip. They contain nicotine and flavourings but no tobacco leaf, and there's nothing to light, so there's no smoke or vapour.
Are Pouchhut's nicotine pouches tobacco-free?
Yes. Every pouch we sell is completely tobacco-free. They're made with nicotine and food-grade ingredients rather than tobacco leaf.
How do I use a nicotine pouch?
Place a single pouch between your gum and upper lip and leave it there for around 30 to 60 minutes. You don't chew or swallow it, and when you're done you simply remove and dispose of it responsibly. If you're new, start with a lower strength.
What strengths are available?
We stock a wide range from Low through to Ultra Strong, measured in milligrams of nicotine per pouch. Each product page shows the strength, and you can see full details under the Specifications tab.
How many pouches come in a can?
Most cans hold between 15 and 20 pouches depending on the brand. The exact count for each product is listed on its product page.
Do you ship across New Zealand?
Yes. We ship nationwide across New Zealand with fast dispatch. Available shipping options and estimated delivery times are shown at checkout.
Do I need to be 18 or older to order?
Yes. Nicotine pouches are strictly for adults aged 18 and over. We use age verification and don't sell to anyone under 18.
How should I store nicotine pouches?
Keep your pouches in a cool, dry place away from direct sunlight, and always store them out of reach of children and pets.